Get help with Cemented AI
Send your question to [email protected]. Include the page or feature you were using, what you expected, and what happened.
Account and billing
Ask about sign-in, plan changes, usage, invoices, or access to a project. Do not send passwords, API tokens, or payment card details.
Plugins and agents
Include your host application, the setup step that failed, and the exact time of the attempt. Remove access tokens and private document text from screenshots before sending them.
Research and reports
Share the report link or request identifier when you can. Describe the source, quotation, calculation, or export that needs attention without emailing confidential source material.
Privacy and security
Use the privacy and security pages for current practices. Send a specific control, deletion, or incident question to support for review.
Send the details
Contact support with the affected account, the time of the issue, and a short description.