Your documents stay yours
Documents you upload are scoped to your account, and we don't train frontier models on them. If you have specific privacy requirements, talk to us early — we'd rather scope it together than over-promise on a marketing page.
No frontier-model training on your content
Cemented AI doesn't train Claude, GPT, or any other foundation model on your data, and our LLM providers prohibit it under their standard API terms.
Scoped to your account
Every record we store is tied to the account that created it, and every API request enforces that ownership check before returning data. Projects let you grant specific colleagues access to a shared set of work — that's the only path by which one user sees another user's records.
Staff access for support
Like most early-stage SaaS, our team has admin access for support and debugging. We don't read customer data routinely, and a tighter staff-access model (with documented policies) is part of what we scope under Enterprise.
Talk to us about residency and retention
If your team has a specific residency, retention, or deletion requirement, write to [email protected]. We'd rather discuss what we can do today than print numbers we can't back up.
Privacy FAQ
- Where is data processed?
- US cloud infrastructure today. Other regions are scoped per engagement.
- Do you use my data to train frontier models?
- No. We don't train Claude, GPT, or any other foundation model on your content, and our LLM providers prohibit it under their standard API terms.
- What about other internal use of my data?
- On Free / Pro / Max we may use your queries and outputs internally for safety reviews, debugging, and product improvements. We don't share that data outside Cemented AI, and we don't sell it. Enterprise agreements come with stricter controls — write to [email protected].
- How do deletions work?
- Get in touch and we'll walk through the deletion process for your account.
- What if I already have a template?
- Send it over. We'll review it and tell you straight whether we can sign it as-is.
- How do I get started?
- Schedule a meeting and we'll start the privacy review on day one.
Start the privacy conversation
Schedule a meeting and we'll get straight to your specifics.